Privacy Policy
Last updated: January 19, 2026
Table of Contents
Introduction
Sri Lanka Safe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile application, websites, and related services. The Service is intended for adults 18 years and older and is not for use by minors.
By using Sri Lanka Safe, you agree to the collection and use of information in accordance with this policy.
Sri Lanka Safe provides travel information, travel advice, and access to third-party offers and booking opportunities, including eSIM services, travel insurance, air ticket refund services, VPN services, rooms, cars, trains, tuk-tuks, and hotel booking offers. We do not own, control, operate, or directly provide those third-party services. Where we redirect you to another provider, that provider is independently responsible for its own services, pricing, availability, policies, contracts, and data practices.
Information We Collect
- • Name, email address, and profile details
- • Preferences, saved places, and trip plans
- • Photos or videos you choose to upload
- • Support messages, feedback, and other submissions
- • Sensitive information you choose to share (such as safety reports)
- • Device, app, and network information (including device ID)
- • Usage analytics, diagnostics, and crash logs
- • Search history, interactions, and feature usage
- • App user ID (UUID-based identifier)
- • Approximate location derived from IP
- • Precise location if you grant permission
- • You can disable location in device settings
- • Map features are powered by Mapbox, which may process location and device/network data
- • Purchase status and transaction identifiers
- • We do not receive full card details
App Store Privacy Disclosure Summary
Data Linked to You
- • Contact Info: name, email address (used for app functionality)
Data Not Linked to You
- • Purchases: purchase history (used for analytics and app functionality)
- • Identifiers: user ID (UUID) and device ID (used for app functionality)
- • User Content: photos or videos (used for other purposes you initiate)
- • Diagnostics: crash, performance, and other diagnostic data (used for analytics)
- • Location: coarse and precise location (used for app functionality)
- • Usage Data: product interaction and other usage data (used for analytics)
- • Sensitive Info: information you choose to share (used for personalization and functionality)
- • Contact Info: email address (used for app functionality)
How We Use Your Information
Provide, Personalize, and Improve
We use information to operate the Service, deliver personalized travel recommendations, and improve features.
Safety, Security, and Fraud Prevention
Location data and diagnostics help us provide real-time safety alerts, prevent misuse, and keep the Service reliable.
Communications
We send service updates, security notices, and administrative messages. Marketing messages are sent only if you opt in, and you can opt out at any time.
Affiliate Links & Third-Party Services
Sri Lanka Safe may display recommendations, referral links, affiliate links, booking links, and redirect links to third-party websites, apps, or service providers. These may include providers of travel advice, eSIM products, travel insurance, air ticket refund assistance, VPN services, room bookings, car bookings, train bookings, tuk-tuk related services, and hotel bookings.
We may earn a commission, referral fee, or other compensation if you click on certain links, submit information to a partner, or complete a purchase or booking through a third-party provider. This does not mean we operate, guarantee, endorse, warrant, or assume responsibility for those third-party services.
When you leave Sri Lanka Safe and access a third-party website or service, that third party may collect personal data directly from you or automatically through cookies, SDKs, pixels, device identifiers, location tools, or similar technologies. We are not responsible for the privacy practices, security measures, content, terms, performance, failures, availability, refunds, disputes, claims handling, or data processing activities of third-party providers.
You should review the applicable privacy policy, terms of service, refund rules, insurance wording, booking conditions, and any other legal terms of the relevant third-party provider before submitting personal information or completing any transaction.
How We Share Information
- • Service providers that help with hosting, analytics, support, and security.
- • Affiliate, referral, or booking partners only when you choose to interact with an offer, click a redirect, or submit information through a third-party flow.
- • RevenueCat for subscription management and receipt validation. RevenueCat may process purchase history and identifiers (such as a UUID-based app user ID) to provide analytics, entitlement access, and fraud prevention. .
- • Mapbox for map and place features. Mapbox may process location, device, and network data to provide mapping and search functionality. See their Privacy Policy.
- • Legal or safety requests, or to protect users and our rights.
- • Business transactions like mergers or acquisitions.
We do not sell personal information or share it for cross-context behavioral advertising.
If a third-party provider collects information directly from you after you leave our Service or through its own form, SDK, or website, that collection is governed by the third party's own privacy policy and legal terms, not ours.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information, including:
- • Encryption in transit and at rest where applicable
- • Secure infrastructure with access controls
- • Monitoring, logging, and incident response processes
- • Regular security updates and patches
However, no method of transmission or storage is completely secure, and we cannot guarantee the security of information collected, stored, or processed by independent third-party providers that you access through affiliate or referral links.
Data Retention
We retain information only as long as necessary for the purposes described in this policy, to maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary by data type, and backups may persist for a limited period.
Your Rights
Access
Request access to personal data we hold about you.
Correction
Update or correct inaccurate information.
Deletion
Request deletion of your account and personal data.
Portability
Request a copy of your data in a portable format.
Restriction & Objection
Restrict or object to certain processing, where applicable.
Marketing Opt-out
Opt out of marketing communications at any time.
Depending on your location, you may also have the right to withdraw consent at any time. To make a request, contact us using the details below.
These rights generally apply to personal data we control. If your information was collected directly by a third-party travel, insurance, connectivity, transport, booking, refund, or VPN provider, you must contact that provider directly to exercise rights relating to data they hold.
International Data Transfers
Your information may be processed and stored in countries outside your place of residence. Where required, we apply safeguards designed to protect your information in accordance with applicable law.
Children's Privacy
The Service is intended for adults 18+. We do not knowingly collect personal information from anyone under 18, and the app should not be used by minors. If you believe someone under 18 has provided personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version and revise the "Last updated" date above. Continued use of the Service after changes means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
• Email: support@purevibeai.com